I Know Someone U.S. Online Privacy Notice

Last updated August 25, 2022

Your privacy is important to us. We conduct regular assessment reviews and abide by rigorous privacy standards to ensure personal information we collect, use and share is protected. This U.S. Online Privacy Notice (“Notice”) describes how

I Know Someone and our affiliates manage personal information about you when you interact with us online through our websites, event registration sites, mobile applications and social sites (“Sites and Mobile Apps”) through your computer, smartphone, tablet or other mobile devices (“computer or mobile devices”).

This notice explains

• How we collect personal information when you visit, use or interact with us online, and through our ads displayed through online services operated by us or non-affiliated third parties

• How we may use or share personal information collected to deliver products and services to you and for advertising or event management purposes

The term “I Know Someone” or “we”, “us” or “our” in this Notice refers to U.S. affiliates or subsidiaries of I Know Someone Corporation that link to or reference this Notice.

By using our Sites and Mobile Apps, you agree to the terms and conditions of this Notice. I Know Someone works with third party providers who are contractually obligated to comply with our policies to protect information. However, if you visit or access one of these third party provider sites or mobile apps, please review the online privacy practices of that site or mobile app to understand the specifics of how your online personal information may be collected, used and shared.

Updates to this Notice

This Notice is subject to change. We update this notice periodically to comply with the most recent federal and local laws. Please review it whenever you have questions. If we make changes to this Notice, we will revise the Last updated date on this page.

Our Online Privacy Practices

We are committed to transparency about your personal information. We ask for your consent when required, otherwise by using our Site and Mobile Apps, you consent to the collection, use and sharing of your personal information subject to and consistent with applicable laws and other notices you may have received based on your relationship with us.

Linking to other sites

We may provide links to non-affiliated third party sites. If you follow links to sites not affiliated with or controlled by I Know Someone, you should review their privacy and security policies and other terms and conditions, as they may be different from those of our Sites and Mobile Apps. I Know Someone does not guarantee and is not responsible for the privacy or security of these sites, including the accuracy, completeness or reliability of their information.

Protecting your personal information

To protect personal information from unauthorized access and use, we use security measures that comply with applicable federal and state laws. These measures may include device safeguards and secured files and buildings as well as oversight of our third party providers to ensure personal information remains confidential and secure. In the event of a data breach, we provide timely notification, in accordance with applicable laws.

We also recognize the importance of protecting privacy where children are involved. Our Sites and Mobile Apps are not marketed to individuals under the age of 13, and we request that these individuals do not provide personal information through our Sites and Mobile Apps. We do not knowingly collect personal information from children under 13.

Making sure personal information is accurate

Keeping your personal information accurate and up to date is very important. If your personal information is incomplete, inaccurate or not current, please use the Contact Us option on our Sites and Mobile Apps, or call or write to us at the telephone numbers or appropriate address for changes listed on your account statements, records, online or other account materials. 

Personal information we collect

How do we collect personal information online?

We collect personal information about you through your computer or mobile devices by the use of cookies and similar tracking technologies (see our Cookie Policy for details) as well as personal information you provide when you visit or use our Sites and Mobile Apps, for example when you:

• Apply for or open a new account

• Register for a new product or service, or request information about a product or service

• Register as a participant in one of our events

• Complete a survey, contest or sweepstakes or other promotion

We may use third party providers to process personal information for business purposes on our behalf. Third party providers are contractually obligated to comply with our policies to protect information we share with them or they collect on our behalf.

The personal information we collect is limited to what is required to provide our products or services and to support legal and risk requirements. For additional information, please review the How do we use your personal information section of this Notice.

Types of personal information we collect online

The type of personal information we collect from and about you online will depend on how you interact with us and may include:

  • Contact Information such as name, mailing address, email address, telephone and mobile number(s).
  • Account Application information.
  • Identifiers such as Social Security number, account number(s), driver’s license number (or comparable) or other information that identifies you for ordinary business purposes.
  • Access Authorization such as user name, alias, PIN and Passcode and security questions and answers.
  • Information from your computer and mobile devices, where allowed by individual browsers and/or operating systems such as:
  • Unique device identifiers (for example Media Access Control (MAC) and Internet Protocol (IP) addresses)
  • Browser type, version, language, and display/screen settings
  • Information about how you use and interact with our Sites and Mobile Apps (for example activities on pages visited, links clicked or unique and measurable patterns such as keystrokes, mouse clicks and movements, swipes and gestures)
  • Responses to advertisements on the sites and mobile apps where we advertise
  • Log information such as your search and voice to text queries in the mobile app
  • Search engine referrals
  • Geo-location information with consent
  • Social media preference
  • Information to facilitate virtual or in-person event management (for example attendee names, dietary requirements, special assistance needs, and travel details for participants)

How We Use and Share Personal Information

How do we use your personal information?

Personal information collected from and about you online described in this Notice may be used for many purposes such as:

  • Delivering products and services to you by verifying your identity (for example when you access your account information).
  • Personalizing your digital and mobile experience by enhancing our Sites and Mobile Apps organization and design and analyze data to create relevant alerts, products or services
  • Providing advertising on our Sites and Mobile Apps as well as non-affiliated third party sites and through off-line channels like call centers and direct marketing (for example email, mail and phone)
  • Detecting and preventing fraud, identify theft and other risks to you or I Know Someone
  • Performing analytics concerning your use of our online services, including your responses to our emails and the pages and advertisements you view
  • Complying with and enforcing applicable legal requirements, industry standards, contractual obligations and our policies
  • Allowing you to use features within our Sites and Mobile Apps when you grant us access to personal information from your device such as contact lists, or geo-location when you request certain services that requires such access.
  • Providing notifications concerning events for which you’ve registered, providing analysis to improve our events and develop new events, determining event overall effectiveness, enhancing products and services, operating and expanding our business activities.

We retain personal information for a period of time as required by laws and regulations and the necessary business purpose. We securely delete personal information as soon as legally permitted.

Individual health and/or sensitive information

To the extent that we receive, maintain or process an individual’s health information, I Know Someone may use and disclose that information as authorized by and in accordance with applicable federal and/or state law.

At the time of event registration participants may provide information that requires special accommodations. This information will be used only to the extent necessary to facilitate any special accommodations for event participation.

With whom do we share your personal information?

We may share the personal information we collect from and about you online described in this Notice (and subject to other legal restrictions and notices you may have received depending on your relationship with us) with:

  • Affiliates and Subsidiaries of I Know Someone
  • Third Party Providers who have contracts with I Know Someone including event vendors, organizers, volunteers, contractors, and sponsors
  • Government Agencies as required by laws and regulations

Aggregated / De-identified information

Collected personal information may be aggregated and/or de-identified (we remove any details that identify you personally). We may share this aggregated and/or de-identified information with third party providers to help deliver products, services and content that are better tailored to the users of our online services and for our own business purposes where permissible under applicable laws and regulations.

How to limit sharing

You have choices regarding the sharing of some personal information. Where appropriate, we will limit sharing of your personal information based on your privacy choices. You can set your Privacy Choices online.